AI Experience
AI-Guided Resource Chatbot
An AI-guided front door that helped users navigate a fragmented entrepreneurship support landscape through intent-led interaction.
AI-guided UXIntent mappingDiscovery design
Challenge
Static navigation is weak when the user does not already know how the system is organized. The real need was guidance, not another menu.
The chatbot reframed discovery as an intent problem and used AI as an experience layer.
Signals
- AI experience
- Conversational interface
- AI-guided UX
- Intent mapping
- Discovery design